Can I have my parcel redirected to a different address?

  • If you believe that your order may not have been dispatched yet, please see here.

  • Otherwise, please note that we are unable to change the address your order is being delivered to.

  • You can try contacting the courier agency responsible for the delivery of your order directly and see if they can amend the address for you, however, we cannot guarantee this will be possible.

  • Information regarding who is handling your parcel should be available in your dispatch confirmation email.