Terms and Conditions
These terms and conditions are the contract between you and MADFITT (“us”, “we”, etc). By visiting or using Our Website (which includes our social media channels), you agree to be bound by them.
They are based on a set written by Net Lawman and released under licence. They protect your rights as well as ours.
I / We are MADFITT, a company registered in Scotland. Our address is 68 Ferry Road, Edinburgh, Scotland, EH6 4AH.
You are: Anyone who uses Our Website.
Please read this agreement carefully. If you do not agree with it, you should leave Our Website immediately.
The terms and conditions:
1. Definitions
In this agreement:
“Carrier” - means any person or business contracted by us to carry Goods from us to you.
“Content” - means any content in any form published on Our Website by us or any third party with our consent.
“Goods” - means any of the goods we offer for sale on Our Website, or, if the context requires, goods we sell to you.
“Our Website” - means any website or social media channel of ours, and includes all web pages controlled by us.
"Post" - means display, exhibit, publish, distribute, transmit and/or disclose information, Content and/or other material on to Our Website, and the phrases "Posted" and "Posting" shall be interpreted accordingly.
2. Interpretation
In this agreement unless the context otherwise requires:
2.1. a reference to a person is a reference to one or more individuals, whether or not formally in partnership, or to a corporation, government body, or other association or organisation.
2.2. these terms and conditions apply to all supplies of Goods by us to any customer. They prevail over any terms proposed by you.
2.3. any agreement by any party not to do or omit to do something includes an obligation not to allow some other person to do or omit to do that same thing;
2.4. any obligation of any person arising from this agreement may be performed by any other person;
2.5. in this agreement references to a party include references to a person to whom those rights and obligations are transferred or passed as a result of a merger, division, reconstruction or other re-organisation involving that party.
2.6. the headings to the paragraphs and schedules (if any) to this agreement do not affect the interpretation;
2.7. a reference to an act or regulation includes new law of substantially the same intent as that act or regulation.
2.8. in any indemnity, a reference to costs or expenses shall be construed as including the estimated cost of management time of the indemnified party, cost calculated £50 per hour.
2.9. these terms and conditions apply in any event to you as a buyer or prospective buyer of our Goods and so far as the context allows, to you as a visitor to Our Website.
2.10. this agreement is made only in the English language. If there is any conflict in meaning between the English language version of this agreement and any version or translation of this agreement in any other language, the English language version shall prevail.
3. Our contract with you
3.1. This agreement contains the entire agreement between the parties and supersedes all previous agreements and understandings between the parties.
3.2. Each party acknowledges that, in entering into this agreement, he does not rely on any representation, warranty, information or document or other term not forming part of this agreement.
3.3. If you use Our Website in any way and make an order on behalf of another person you warrant that you have full authority to do so and you accept personal responsibility for every act or omission by you.
3.4. Because we rely on our suppliers, we do not guarantee that Goods advertised on Our Website are available. We may change these terms from time to time. The terms that apply to you are those posted here on Our Website on the day you order Goods.
3.5. The price of Goods may be changed by us at any time. We will never change a price so as to affect the price charged to you at the time when you buy those Goods.
3.6. If in future, you buy Goods from us under any arrangement which does not involve your payment via Our Website; these terms still apply so far as they can be applied.
3.7. We do not sell the Goods in all countries. We may refuse to deliver the Goods if you live in a country we do not serve.
4. Acceptance of your order
4.1. Your order is an offer to buy from us. Nothing that we do or say will amount to any acceptance of that offer until we actually dispatch the Goods to you.
AND
4.2. At any time before the Goods are despatched, we may decline to supply the Goods to you without giving any reason.
4.3. If we do not have all of the Goods you order in stock, we will offer you alternatives. If this happens you may:
4.3.1 accept the alternatives we offer;
4.3.2 cancel all or part of your order.
5. Price and payment
5.1. The price payable for the Goods that you order is clearly set out on Our Website.
5.2. It is possible that the price may have increased from that posted on Our Website. If that happens, we will not despatch the Goods until you have confirmed that you wish to buy at the new price.
5.3. Prices include UK value added tax (“VAT”). If you show by your delivery address that you reside outside the United Kingdom, VAT will be deducted at the payment point.
5.4. Bank charges by the receiving bank on payments to us will be borne by us. All other charges relating to payment in a currency other than pounds Sterling will be borne by you.
5.5. Any information given by us in relation to exchange rates are approximate only and may vary from time to time.
5.6. If, by mistake, we have under-priced Goods, we will not be liable to supply that those Goods to you at the stated price, provided that we notify you before we dispatch it to you.
5.7. The price of the Goods does not include the delivery charge which will be charged at the rates applicable at the date you place your order and which will be displayed on a page of Our Website before we ask you to pay.
5.8. If we owe you money (for this or any other reason), we will credit your credit or debit card as soon as reasonably practicable but in any event no later than 14 days from the date when we accept that repayment is due.
6. Security of your credit card
We take care to make Our Website safe for you to use.
6.1. Card payments are not processed through pages controlled by us. We use one or more online payment service providers who will encrypt your card or bank account details in a secure environment.
7. Cancellation
7.1. The following rules apply to cancellation of your order:
i) If you have ordered Goods you may cancel your order without giving a reason, at any time within 24 hours of your order. You will have no obligation and we will return your money.
ii) If you have ordered Goods, and received them, then unfortunately we will not be able to cancel your order and provide a refund due to Covid19 related hygiene issues.
8. Returns
8.1. This Refund and Returns Policy applies for all products purchased through the MADFITT checkout.
8.2. You acknowledge that MADFITT provides a platform for users to purchase Products from a Seller, and that a sales contract is formed between you and MADFITT.
8.3. You will be sent a confirmation of the sales contract between MADFITT and yourself via email promptly after the conclusion of the contract.
9. Return Policy:
9.1. PHYSICAL FITNESS PRODUCTS: MADFITT cannot exchange or refund any physical fitness products due to hygiene reasons. (regulation 28(3)(a), CCRs).
9.2. RETURNS FROM THE POSTAL SERVICE: If your order is returned to us due to non-delivery or incorrect address, it will be automatically cancelled and refunded. To receive the products you ordered, you will need to create another order. You will not be refunded for the postage as we have incurred the cost of sending you the order.
9.3. IF YOUR ITEM IS NOT RECEIVED: If the shipping time has expired and customer support cannot find a solution to fulfil your order we will offer you a replacement order to send you the goods again. If a replacement order cannot be arranged, a refund will be issued instead.
9.4. RETURNS BY CUSTOMER: Any digital or physical fitness products returned parcels sent by the customer without acknowledgement from a member of the support team will not be returned/exchanged or refunded.
10. Faulty products
10.1. If you have received a faulty product and it's within 14 days from item arriving please send in a picture of the faulty product and we can exchange this but unfortunately, there will be no refunds.
11. Statement On Colours
11.1. Actual product colours may vary from colours shown on your monitor. Different computer screens, operating systems, and even web browsers have different colour characteristics, so it is not possible to get a given colour to look the same on every screen. Colours in any promotional material shared by MADFITT may also be altered due to editing required to achieve higher photo/video quality.
12. Giveaways
12.1. T&Cs apply - 1 winner per giveaway. The promoter " MADFITT” will host competition, competition will run for time indicated on giveaway post
12.2. The competition is open to residents of the United Kingdom (or global if indicated on entry form) aged 18 years or over except employees of MADFITT and their close relatives and anyone otherwise connected with the organisation or judging of the competition.
12.3. There is no entry fee and no purchase necessary to enter this competition unless otherwise specified in the competition post.
12.4. By entering this competition, an entrant is indicating her agreement to be bound by these terms and conditions.
12.5. Route to entry for the competition and details of how to enter are via Instagram (or any other MADFITT social media platform on which giveaway is shared)
12.6. Only one entry will be accepted per person. Multiple entries from the same person will be disqualified, unless otherwise specified on the entry post.
12.7. Closing date for entry will be announced on our social media platform. After this date, no further entries to the competition will be permitted.
12.8. No responsibility can be accepted for entries not received for whatever reason.
12.9. The promoter (MADFITT) will notify the winner when and where the prize can be collected / is delivered.
12.10. The promoter’s (MADFITT) decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.
13. Foreign taxes and duties
13.1. Due to the ongoing Covid19 pandemic effecting couriers and Brexit regulations, MADFITT will only be distributing its products within the United Kingdom. .
13.2. You are responsible for purchasing Goods which you are lawfully able to import and for the payment of import duties and taxes of any kind levied in your country.
14. Disclaimers
14.1. The law differs from one country to another. This paragraph applies so far as the applicable law allows.
14.2. All MADFITT content has been produced as guidance and is followed at your own risk. If you, as an individual suffer from any allergies or any other health issues please consult your doctor or GP before following our recipes. You should always obtain any appropriate professional health advice relevant to your particular circumstances.
14.3. All implied conditions, warranties and terms are excluded from this agreement. If in any jurisdiction an implied condition, warrant or term cannot be excluded, then this sub paragraph shall be deemed to be reduced in effect, only to the extent necessary to release that specific condition, warranty or term.
14.4. We make no representation or warranty for:
14.4.1 the quality of the Goods;
14.4.2 any implied warranty or condition as to merchantability or fitness of the Goods for a particular purpose;
14.4.3 the correspondence of the Goods with any description;
14.4.4 the adequacy or appropriateness of the Goods for your purpose.
14.5. We claim no expert knowledge in any subject. We disclaim any obligation or liability to you arising directly or indirectly from information you take from Our Website.
14.6. We shall not be liable to you for any loss or expense arising out of or in connection with your use of Our Website, which is indirect or consequential loss, or economic loss or other loss of turnover, profits, business or goodwill. This applies whether in an action of contract, negligence or otherwise, even if such loss was reasonably foreseeable or we knew you might incur it.
14.7. We make no representation or warranty and accept no responsibility in law for:
14.7.1 accuracy of any Content or the impression or effect it gives;
14.7.2 delivery of Content, material or any message;
14.7.3 privacy of any transmission;
14.7.4 any act or omission of any person or the identity of any person who introduces himself to you through Our Website;
14.7.5 any aspect or characteristic of any goods or services advertised on Our Website;
14.8. Our Website includes Content Posted by third parties. We are not responsible for any such Content. If you come across any Content which offends you, please contact us via the “Contact us” page on Our Website.
14.9. We will do all we can to maintain access to Our Website, but it may be necessary for us to suspend all or part of our service for repairs, maintenance or other good reasons. We may do so without telling you first.
14.10. Our total liability under this agreement, however it arises, shall not exceed the sum of £10,000. This applies whether your case is based on contract, tort or any other basis in law.
14.11. This paragraph (and any other paragraph which excludes or restricts our liability or provides an indemnity to us) applies to our directors, officers, employees, subcontractors, agents and affiliated companies, as well as to us. Any of them may enforce this provision under the Contracts (Rights of Third Parties) (Scotland) Act 2017.
14.12. If you become aware of any breach of any term of this agreement by any person, please tell us by email. We welcome your input but do not guarantee to agree with your judgement.
14.13. Nothing in this agreement excludes liability for a party's fraud.
15. Trademarks
8.1. The MADFITT name and logo are trademarks of MADFITT, a registered partnership, and may not be copied, imitated or used, in whole or in part, without the prior written permission of MADFITT. In addition, all page headers, custom graphics, button icons and scripts are service marks, trademarks and/or trade dress of MADFITT, and may not be copied, imitated or used, in whole or in part, without prior written permission from MADFITT.
16. Restrictions on what you may Post to Our Website
You agree that you will not use or allow anyone else to use Our Website or social media channels to Post Content which is or may:
16.1. be malicious or defamatory;
16.2. be illegal, obscene, offensive, threatening or violent;
16.3. be sexually explicit or pornographic;
16.4. be likely to deceive any person or be used to impersonate any person, or to misrepresent your identity, age or affiliation with any person;
16.5. give the impression that it emanates from us or that you are connected with us or that we have endorsed you or your business unless you are an Ambassador;
16.6. solicit passwords or personal information from anyone;
16.7. be used to sell any goods or services or for any other commercial use unless you are an Ambassador;
16.8. link to any of the material specified above, in this paragraph.
16.9. send age-inappropriate communications or Content to anyone under the age of 18.
17. Your Posting: restricted content
In connection with the restrictions set out below, we may refuse or edit or remove a Posting which does not comply with these terms.
In addition to the restrictions set out above, a Posting must not contain:
17.1. hyperlinks, other than those specifically authorised by us;
17.2. keywords or words repeated, which are irrelevant to the Content Posted.
17.3. the name, logo or trademark of any organisation other than yours.
17.4. inaccurate, false, or misleading information.
18. How we handle your Content
Our privacy policy is strong and precise. It complies fully with the Data Protection Act 2018..
18.1. If you Post Content to any public area of Our Website of social media it becomes available in the public domain. We have no control who sees it or what anyone does with it.
18.2. Even if access to your text is behind a user registration it remains effectively in the public domain because someone has only to register and log in, to access it. You should therefore avoid Posting unnecessary confidential information.
18.3. You now irrevocably authorise us to publish feedback, comments and ratings about your activity through Our Website, even though it may be defamatory or critical.
18.4. Posting content of any sort does not change your ownership of the copyright in it. We have no claim over it and we will not protect your rights for you.
18.5. You understand that you are personally responsible for your breach of someone else’s intellectual property rights, defamation, or any law, which may occur as a result of any Content having been Posted by you.
18.6. You accept all risk and responsibility for determining whether any Content is in the public domain and not confidential.
18.7. Please notify us of any security breach or unauthorised use of your account.
19. Removal of offensive Content
19.1. For the avoidance of doubt, this paragraph is addressed to any person who comes on Our Website for any purpose.
19.2. We are under no obligation to monitor or record the activity of any customer for any purpose, nor do we assume any responsibility to monitor or police Internet-related activities. However, we may do so without notice to you and without giving you a reason.
19.3. If you are offended by any Content, the following procedure applies:
19.3.1 Your claim or complaint must be submitted to us in the form available on Our Website, or contain the same information as that requested in our form. It must be sent to us by post or email.
19.3.2 we shall remove the offending Content as soon as we are reasonably able;
19.3.3 after we receive notice of a claim or complaint, we shall investigate so far as we alone decide;
19.4. We may re-instate the Content about which you have complained or not.
19.5. In respect of any complaint made by you or any person on your behalf, whether using our form of complaint or not, you now irrevocably grant to us a licence to publish the complaint and all ensuing correspondence and communication, without limit.
19.6. You now agree that if any complaint is made by you frivolously or vexatiously you will repay us the cost of our investigation including legal fees, if any.
20. Security of Our Website
If you violate Our Website we shall take legal action against you.
You now agree that you will not, and will not allow any other person to:
20.1. modify, copy, or cause damage or unintended effect to any portion of Our Website, or any software used within it.
20.2. link to Our Website in any way that would cause the appearance or presentation of the site to be different from what would be seen by a user who accessed the site by typing the URL into a standard browser;
20.3. download any part of Our Website, without our express written consent;
20.4. collect or use any product listings, descriptions, or prices;
20.5. collect or use any information obtained from or about Our Website or the Content except as intended by this agreement;
20.6. aggregate, copy or duplicate in any manner any of the Content or information available from Our Website, other than as permitted by this agreement or as is reasonably necessary for your use of Our Website;
20.7. share with a third party any login credentials to Our Website.
20.8. Despite the above terms, we now grant a licence to you to:
20.8.1 create a hyperlink to Our Website for the purpose of promoting an interest common to both of us. You can do this without specific permission. This licence is conditional upon your not portraying us or any product or service in a false, misleading, derogatory, or otherwise offensive manner. You may not use any logo or other proprietary graphic or trademark of ours as part of the link without our express written consent.
20.8.2 you may copy the text of any page for your personal use in connection with the purpose of Our Website.
21. Indemnity
You agree to indemnify us against all costs, claims and expense arising directly or indirectly from:
your failure to comply with the law of any country;
your breach of this agreement;
any act, neglect or default by any agent, employee, licensee or customer of yours;
a contractual claim arising from your use of the Goods;
a breach of the intellectual property rights of any person.
22. Intellectual Property
22.1. We will defend the intellectual property rights in connection with our Goods and Our Website, including copyright in the Content whether provided by us or by any other content provider (including copyright in: text, graphics, logos, icons, images, audio clips, digital downloads, data, and software).
22.2. Except as set out below, you may not copy, modify, publish, transmit, transfer or sell, reproduce, create derivative works from, distribute, perform, display, or in any way exploit any of the Content, in whole or in part.
22.3. You may not use our name or logos or trademarks or any other Content on any website of yours or that of any other person.
22.4. Subject to the other terms of this agreement, you may download or copy Content only for your own personal use, provided that you maintain all copyright and other notices contained in it. You may not store electronically any significant portion of any Content.
23. Dispute resolution
In this paragraph the term “ADR Provider” means an approved body under the Alternative Dispute Resolution for Consumer Dispute Regulations 2015.
The following terms apply in the event of a dispute between the parties:
23.1. If you are not happy with our services or have any complaint then you must tell us by email message to hello@madfitt.co.uk.
23.2. If a dispute is not settled as set out above, we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of mediation or arbitration.
23.3. We can propose an ADR Provider or will listen to your proposal.
24. Miscellaneous matters
24.1. When we communicate with you we do so by email. You agree that email communications are contractually binding in the same way as properly signed and dated paper sent by post.
24.2. Where we provide goods or services without specific charge to you, then it (or they) is deemed to be provided free of charge, and not to be associated with any other Goods for which a charge is made. Accordingly, there is neither contractual nor other obligation upon us in respect of those goods or that service.
24.3. If any term or provision of this agreement is at any time held by any jurisdiction to be void, invalid or unenforceable, then it shall be treated as changed or reduced, only to the extent minimally necessary to bring it within the laws of that jurisdiction and to prevent it from being void and it shall be binding in that changed or reduced form. Subject to that, each provision shall be interpreted as severable and shall not in any way affect any other of these terms.
24.4. The rights and obligations of the parties set out in this agreement shall pass to any permitted successor in title.
24.5. No failure or delay by any party to exercise any right, power or remedy will operate as a waiver of it nor indicate any intention to reduce that or any other right in the future.
24.6. Any communication to be served on either party by the other shall be delivered by hand or sent by first class post or recorded delivery or by e-mail.
It shall be deemed to have been delivered:
if delivered by hand: on the day of delivery;
if sent by post to the correct address: within 72 hours of posting;
If sent by e-mail to the address from which the receiving party has last sent e-mail: within 24 hours if no notice of non-receipt has been received by the sender.
24.7. This agreement does not give any right to any third party under the Contracts (Rights of Third Parties) (Scotland) Act 2017 or otherwise.
24.8. Neither party shall be liable for any failure or delay in performance of this agreement which is caused by circumstances beyond his reasonable control.
24.9. In the event of any conflict between any term of this agreement and the provisions of the articles of a limited company or any comparable document intended to regulate any other corporate or collective body, then the terms of this agreement shall prevail.
24.10. The validity, construction and performance of this agreement shall be governed by the laws of Scotland and you agree that any dispute arising from it shall be litigated only in that country.