Why is my order taking longer than specified?

All deliveries are handled by our chosen courier service. Therefore we may not be able to give you a specific answer, however, the following situations can sometimes cause deliveries to take a little longer.

1. Courier service depots can sometimes get so busy that parcels are delayed whilst they wait to be scanned and processed.

2. If your address is a long distance from the depot it can take an extra 1-2 days for items to be delivered. The further you are, the longer it takes by road.

Please do check if you have calculated your shipping times correctly based on the information available here.